🏢 Company Settings

🏢 Company Settings

Company Settings is where Owners and Administrators configure how Smile Checks looks and behaves for your organisation. This includes your company details, branding, notification preferences, and integration settings.

🔑 Who can access Company Settings: Owner and Administrator only

⚙️ How to Access Company Settings

  1. Click Settings in the left sidebar
  2. Select Company

🏢 Company Details

Update your organisation's basic information:

  • Company name
  • Company address
  • Company phone number
  • Company TIN (Tax Identification Number)

🎨 Branding

Customise how Smile Checks looks to your candidates. The branding you set here appears on the candidate-facing form your candidates receive:

  • Company Logo — Upload your logo (recommended: PNG or JPG, square format)
  • Primary Brand Colour — Set a hex colour to match your company's look and feel

🔔 Notification Settings

Configure how and when reminder emails are sent to candidates and references:

  • Reminder Frequency — How often automatic follow-up reminders are sent to candidates who haven't completed their form
  • CC Notifications — Add email addresses to be copied on system notifications

✅ Strict Reference Validation

Enable this setting if you want stricter validation on reference check submissions. When turned on, candidates must:

  • Provide unique email addresses for each reference (no duplicates)
  • Use business/corporate email addresses for professional references (Gmail, Yahoo, etc. are rejected)

This is off by default. Toggle it on if your compliance requirements demand it.

🔗 Integrations Tab

The Integrations tab (Owners and Admins only) provides access to:

  • API Key — For connecting Smile Checks to your ATS or other systems
  • Webhook Settings — Set up real-time notifications to your systems when check statuses change

For technical integration details, contact your IT team or Smile Checks support.

💡 Tip: Set up your branding before submitting your first check request — candidates will see your company logo and colours on the form they complete.
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