Smile Checks Version 2 is a complete reimagining of the platform β rebuilt from the ground up around the way hiring teams actually work. Here's everything that's new, improved, and waiting for you.
β¨ A Brand-New User Interface
The entire portal has been redesigned to be easier to use, faster to navigate, and more enjoyable day to day.
π§ Easier to use β clearer flows and less clutter so you always know what to do next
β‘ Faster to navigate β get to what matters in fewer clicks
π Light & dark modes β pick the look that suits your taste
π Smarter search & filters β find any candidate or report in seconds
π A Dashboard That Actually Helps
Your home screen is now a real command centre, not just a welcome page.
π³ Credits, pending checks, and finished reports β all in one view
π‘ Follow every candidate's progress in real time
π― Jump straight to the action you need β no extra clicks wasted
π¦ Background Checks at Scale
Whether you're onboarding one person or five hundred, Version 2 handles it.
π CSV bulk import β upload a file and run up to 500 checks in a single batch
β‘ One-off requests still take seconds
πΊοΈ A guided step-by-step flow that walks you from candidate details to confirmation
π Every Report, in One Place
No more digging through email threads or shared drives.
π Open password-protected reports right from the portal
π¬ No more hunting through email to find what was sent
π Watch each candidate's status update live as checks are completed
π³ Credits, Without the Guesswork
Full visibility into your balance and spending β at all times.
π Always know your current balance and burn rate
π§Ύ Browse a clean, complete history of every credit transaction
π― Pick the right check type for each role in seconds, with clear credit costs shown upfront
βοΈ Templates That Sound Like You
Candidate-facing communications now reflect your brand, not ours.
π¨ Tailor every email and SMS to your brand voice and visual identity
π Build reference questionnaires that fit each role's requirements
π€ A consistent, professional candidate experience from start to finish
π₯ Built for Teams, Not Just Admins
Version 2 is designed for your whole hiring team, with the right level of access for everyone.
π§ Invite your entire hiring team in minutes
π Dedicated roles for Owners, Administrators, Managers, Verifiers, and Partners
π Give people exactly the access they need β nothing more, nothing less
π Why It Matters
Version 2 was designed around the way recruiters really work β not the way software vendors think they work.
Benefit
What It Means for You
β±οΈ Win back hours
Skip the manual tracking and follow-up chasing every week
π¦ Hire at volume
Bulk checks designed for fast-moving teams and high-growth hiring
ποΈ One source of truth
Candidates, checks, and reports all in a single shared workspace
π€ Bring your team in
Right-sized roles and permissions for every person involved in hiring
If you were a Smile Checks Version 1 user, welcome back! Version 2 is a completely new portal β but your data, check history, and settings are all waiting for you. Getting in is simple, and there's nothing to set up from scratch. β The One Thing You ...
At Smile Checks, we are committed to providing a clean, accurate, and high-performance experience. To ensure your dashboard remains focused on your active candidates, we recently performed a system-wide maintenance update to close inactive check ...
Once your account is set up, logging in to Smile Checks is quick and straightforward. π Step 1: Go to the Portal Open your web browser and navigate to the Smile Checks portal URL provided by your company. We recommend bookmarking it for easy access. ...
Encountering issues while using Smile Checks? Below are common problems requesters may face and how to resolve them. For anything not covered here, our support team is ready to help. Common Issues and Fixes Here are some frequent questions and quick ...
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