Guide to Completing Your Smile Checks References
1. Character Reference
Individuals who can speak to your personal attributes and ethics.
Must Be: Someone who knows you personally (mentor, professor, former colleague).
Requirement: Must provide honest and credible feedback.
Do Not Provide: Family members, relatives, or unresponsive contacts.
2. Professional Reference
Someone who has directly overseen your daily tasks and performance.
Must Be: Your immediate superior or manager.
Email: Must use a valid company/work email address.
Do Not Provide: Peers, teammates, or personal emails (Gmail/Yahoo).
3. HR Reference
Used specifically to verify official employment records.
Must Be: An authorized HR representative.
Email: Must use a valid company/work email address.
Do Not Provide: Non-HR employees or personal email addresses.
At-a-Glance Matrix
| Type | Authorized | Prohibited | Email Domain |
Character | Mentor, Professor | Family / Relatives | Any |
Professional | Direct Manager | Peers / Coworkers | Work Only |
HR Reference | HR Personnel | Non-HR Staff | Work Only |
⚠️ Important Reminders
Provide a valid mobile number for each contact to prevent delays.
Subordinates or current coworkers are not eligible references.
Always inform your references in advance that they will be contacted.
Do not resubmit the form for corrections; email Support directly instead.
Need Assistance?
Application Issues: Contact your employer directly.
Technical Issues: Email smilecheckssupport@getsmileapi.com
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